UK Daylight Saving Time Switch Notice

Dear Client,

We would like to provide you with the following information regarding the changes in the trading platform time schedule, due to UK daylight saving time switch from Sunday 29th March 2020 to Saturday 4th April, 2020.

All times below are GMT+3 (Platform time). Dates and times may be subject to change.

As always, we are ready to offer our best support and respond to any of your queries. If you have any questions or require any assistance, please do not hesitate to contact us.

Kind Regards,

Support Team

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notification of trading environment risk

Dear Valued Client,

Following on from the recent notifications regarding extreme market volatility and global trading conditions we would like to update you further around some specific risks posed to market participants.

Please note that our XAUUSD is available for both opening and closing position now. However, it is recommended to carefully evaluate and make sure you are aware of the risk in the market you are facing:
1. It is possible that you would experience liquidation due to the extreme fluctuation in the market, which leads to widening spread and causes huge floating loss.
2. The request of your trade may not be able to execute while the liquidity is low.
3. To protect our clients, we may choose to close the quoting of XAUUSD if there is extreme volatility in the market until the pricing is back to normal.

If you choose the trade in the current circumstance,we will consider that you have completely understood and accepted the risk that you are facing, including inevitable situations the following but not limited to widening spread and quotation halts.Or you can choose to trade when the global market regains stability and the market returns to normal.

XAU Market

The global lockdown is affecting the way that XAU markets are being priced by all brokers, banks and liquidity providers.

All indications from the interbank market (as well as several non-bank venues), are that the issue currently been experienced in the Spot / Futures XAU market may not be resolved for some time.

One of the key drivers of the dislocation is arising from the exchange for physical ‘basis’ having been closed.
Refineries in Switzerland have also shut down and physical delivery of Comex Gold has been made nearly impossible because of flight restrictions, making it harder to physically deliver bullion to cover shorts.
We also expect to see this difficulty stretch to other precious metal markets and potentially, other commodities.
We are not expecting pricing / liquidity to resume to more normal levels for a number of days but will do everything to work with our LPs to ensure the best possible pricing and execution for our clients.

Currency Markets

We continue to see wide spreads and extreme volatility in currency markets, with the USD falling after the U.S. Federal Reserve announced an unprecedented scheme of credit support to help the United States economy whilst full lockdown is being implemented in several states across the nation.

Other Reserve Banks around the world are moving to push massive amounts of liquidity into the market and volatility is spiking on the back of these news announcements.

It is important to understand that these conditions are caused by the extraordinary events we are seeing around the world and uncertainty in global markets is impacting trading conditions at all brokers and financial institutions.

We have adjusted our spread filters and maximum spread settings to ensure that pricing is available for all of our markets

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UKOUSD Trading Hour Change Notification

Dear Client,

In order to provide you with more premium trading experiences, the trading hour of Spot Brent Crude Oil (UKOUSD) will be adjusted at the market opening on Monday, March 23, 2020.
For more information, please refer to the table below:

All the time below is platform time, GMT+3. The date and time may be subject to change.

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US Indices Circuit Breakers Notification

Dear Clients,

The raging coronavirus pandemic continues to hit global market. Apart from the circuit breakers, the quotations of US indices, including US30, SPX500, and NAS100, may stop without prior notice. Meanwhile, spreads of other products widen due to the market volatility. Please evaluate your own financial condition before trading in the current circumstances.

If you decide to trade in the current circumstances, we will consider that you have completely understood and accepted the risk that you are facing, including the following inevitable situations but not limited to widening spreads and quotation halts, Or you can choose to trade when the global market regains stability and the market returns to normal.

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US Daylight Saving Time Switch Notice

Date: 6th March, 2020

Dear Client,

We would like to provide you with the following information regarding the changes in the trading platform time schedule, due to US daylight saving time switch on Sunday 8th March 2020.

All times below are GMT+3 (Platform time). Dates and times may be subject to change.

The rollover fee, including spreads, will bring deduction or compensation to your balance due to the price change. Please make sure that you have sufficient equity in your account.

If you have any questions or require any assistance please do not hesitate to contact at [email protected]

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Rollover Notification For March 2020

Dear Client,

We would like to provide you with the following information regarding the rollover dates in March.

Please note that markets may initially experience periods of reduced liquidity after rollover which may impact trade executions. It is your responsibility to continuously monitor any open positions you may have. Please note the schedule below:

All times below are GMT+2 (Platform time). Dates and times may be subject to change.

As always, we are ready to offer our best support and respond to any of your queries. If you have any questions or require any assistance, please do not hesitate to contact us.

Kind regards,

Support Team

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Gemini Capital Markets Online Customer Service Termination Notice

Date: 10th January ,2020

Dear valued clients:

Due to our business adjustment, the online customer service will be terminated at 12:00 (GMT+2, Sever time) on 27th ,February 2020. We are grateful for your support and appreciation, and sorry if any inconvenience this may cause.

If you have any questions, you will still be able to reach us via [email protected]

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Gemini Capital Markets Trading Hour Change During February Holiday

Date: 6th February ,2020

Dear GeminiCap clients:

Please note that the trading hour of some products changes on 17th February, 2020, Presidents’ Day in the United States. Kindly check the following table for more information:
The date and time may change. Please contact our customer support team for the most up to date information.

If you have any questions or require any assistance please do not hesitate to contact at [email protected]

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Gemini Capital Markets Futures Contract Rollover in February

Date: 5th February, 2020

Dear valued clients:

Please note that our futures products CL-OIL, China50 and VIX are about to be rolled. Kindly check the following table for more information:

The rollover fee, including spreads, will bring deduction or compensation to your balance due to the price change. Please make sure that you have sufficient equity in your account.

If you have any questions or require any assistance please do not hesitate to contact at [email protected]

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Gemini Capital Markets Futures Contract Rollover in January

Date: 14th January, 2020

Dear valued clients:

Please note that our futures products CL-OIL, China50 and VIX are about to be rolled. Kindly check the following table for more information:

The rollover fee, including spreads, will bring deduction or compensation to your balance due to the price change. Please make sure that you have sufficient equity in your account.

If you have any questions or require any assistance please do not hesitate to contact at [email protected]. We are here to assist you 24 hours a day, 5 days a week.

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Gemini Capital Markets Oil Trading Hour Change

Date: 7th January ,2020

Dear valued clients:

Please note that the trading hour of some oil products changes on 13th January, 2020. Kindly check the following table for more information:

If you have any questions or require any assistance please do not hesitate to contact at [email protected]. We are here to assist you 24 hours a day, 5 days a week.

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Risk Warning

All investments entail risks and may result in both profits and losses. In particular, trading leveraged derivative products such as Foreign Exchange (Forex) and Contracts for Difference (CFDs) carries a high level of risk to your capital. All these derivative products, many of which are leveraged, may not be appropriate for all investors. The effect of leverage is that both gains and losses are magnified. The prices of leveraged derivative products may change to your disadvantage very quickly, it is possible for you to lose more than your invested capital and you may be required to make further payments. It is important that you understand that with investments, your capital is at risk. Past performance is not a guide to future performance. It is your responsibility to ensure that you make an informed decision about whether or not to invest with us. Before deciding to invest in any financial product, you should carefully consider your investment objectives, trading knowledge and experience and affordability. You should seek independent professional financial advice if you do not understand the risks involved. You should only trade in Forex and CFDs if you have sufficient knowledge and experience of the risks involved in trading such products and if you are dealing with money that you can afford to lose. Gemini Capital Markets assumes no liability for any loss sustained from trading in accordance with a recommendation. This website, including the information and materials contained in it, are not directed at, or intended for distribution to or use by, any person or entity who is a citizen or resident of or located in the United States, Belgium or any other jurisdiction where such distribution, publication, availability or use would be contrary to applicable law or regulation.

The Top and Bottom Performers data is provided by third party provider and TC technical analysis tool is provided by TRADING CENTRAL. The information in this website is of a general nature only and may contain advice that is not based on your personal objectives, financial situation or needs. GeminiCap is not responsible for the accuracy, adequacy or completeness of any information, analysis commentary, opinions and in the research report. And does not provide any form (whether express or implied) of warranty. Also, GeminiCap is not responsible for direct or indirect losses caused by any interruption, delay, omissions, and any consequences caused by the action relying on or referring to the content of the information.

Gemini Capital Markets ('GeminiCap') is a registered trading name of IX Capital Group Limited which is authorized and regulated by the Securities Commission of The Bahamas ('SCB') under Registration Number SIA-F188. We are permitted by the SCB to deal, arrange and manage securities. GeminiCap is governed and operates in accordance with the laws and regulations of The Bahamas. Our registered office is located at No. 109 Church Street, Sandyport, PO Box SP-62756, Marina Village, Nassau, The Bahamas.

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