Dear GeminiCap clients,
In order to provide a better trading experience for our clients, INFINOX has completed fully acquisition of GeminiCap in early 2020. The following is our current arrangements for GeminiCap clients:
I、Introducing Brokers (IBs)
Rebate for GeminiCap Introducing Brokers (IBs) has been halted, but existing commission (rebate) is still allowed to be withdrawn. From 00:00 June 30th , 2020, Beijing time, IBs’accounts and access to My Account (client area) will be terminated and GeminiCap will stop accepting rebate withdrawal applications from Introducing Brokers .We highly recommend you to submit withdrawal request by the time mentioned above in case of any inconvenience.
Your trading account(s), access to My Account (client area),deposit and withdrawal services will be terminated and stopped from 00:00 May 31st, 2020, Beijing time. NOTE: Our trading service will be terminated from 00:00 June 1st, 2020, server time (GMT+3). If you still have any open positions, please close them by this time. Any positions remain open will be forced to close by the system.In order to give you the best trading experience, you may contact INFINOX support team to transfer funds from your GeminiCap account to INFINOX. For more details about the migration process, please contact through https://cn.infinox.bs/.
1、Our online chat service has been suspended since 00:00 February 28th , 2020, Beijing time.
2、Our customer service and trading inquiry service has been stopped since 23:59 April 30th, 2020, Beijing time except for our support mailbox [email protected]
Please be advised of the notices above. If you have any inquiries, please email to [email protected] We are happy to help as always. Wish you a happy trading!