For the upcoming Ching Ming Festival (also known as Tomb-Sweeping Day, from Saturday, April 4th, 2020 to Monday, April 6th, 2020), here is our office hour change during the holiday:
1.Due to all the inter-bank clearing operations were stopped during the holiday, we will start reviewing withdrawal applications and issuing from April 7th, after the holiday. Dates of funds issuing and arriving time is up to actual operations. We would like to remind you to withdraw based on your needs. During this holiday, deposit service will continue, one thing you shall pay attention to is the banking day. In order to avoid transferring system delay, please monitor your positions, account status, and your account balance carefully in case of liquidation caused by severe market fluctuations.
(Please note: if you submit withdrawal application by 15:00 Beijing time, Friday, April 3rd, with correct bank information, your application will be reviewed and issued that afternoon.)
2. If you encounter any issues during the holiday, please send an email to our cs email address from your email address on file. We will respond after the holiday.
|Services During the Holiday|
|All the operations will resume to normal process.|
We wish you safe, healthy, and everything goes well!