Account Questions

  • How to apply a live account?
  • How to apply a demo account?
  • Is Demo Account the same as Live account?
  • What is the minimum deposit amount?
  • How many live accounts can be opened for one client?
  • What is the fee for deposit and withdrawal?
  • How long my account will be archived without trading?
  • Will my demo account expire?
  • How do I apply for withdrawal?
  • How to apply a live account?

    "In accordance with the SCB Anti-Money Laundering and Counter Terrorism Financing Act 2006 we are required to verify your identity prior to opening a trading account. To open a live account with us, you must provide the following materials:
    Proof of identity:
    A national identity card(front and back)/A passport containing personal details and a signature/ driver's license home page and secondary page,
    All documents must show clear full name, date of birth, ID number and effective and valid period.
    Proof of residential address:
    A national identity card(front and back)/ A household registration with householder information and personal information / driver's license home page and secondary page/ Utility bill such as electricity, water, sewerage (not older than 3 months), telephone bill (mobile phone bills are not accepted) / Bank statement.
    The photograph on above documents must be a clear likeness and of good quality;
    Citizens in mainland China and Taiwan can provide the national ID card to confirm your identity and residential address; Citizens in other countries are required to provide different documents to prove their identity and residential address.
    Mobile Number
    Email Address
    Once you have prepared these materials, please click ""OPEN LIVE ACCOUNT"" and then submit your application. Once your application is approved, GeminiCap two separated emails to your email address, including the Login and password of trading account and the CRM System. After receiving the emails, please keep your account password to prevent the password leak. You can also change your password via trading platform or CRM. Please always keep your account password and avoid revealing your password.
  • How to apply a demo account?

    Click "OPEN DEMO ACCOUNT" on our home page and fill the application form. We will send an email with your demo account login. You can also create a new demo account in MT4 terminal. Click "Open an Account" in the "File" menu and follow the instruction to create a demo account.

  • Is Demo Account the same as Live account?

    Although Demo and Live accounts have the same pricing, their trading enviorments are different. Since the orders in Demo accounts will not enter the real market, its execution is different to live account. Demo accounts can help traders to get familiar with trading platform, but please bear in mind that the trading experience may not be the same as live account.

  • What is the minimum deposit amount?

    To open a live account with us, you have to deposit more than 500 USD.

  • How many live accounts can be opened for one client?

    GeminiCap can only allow client to open no more than 5 accounts under same name.

  • What is the fee for deposit and withdrawal?

    GeminiCap now provides transaction fee free for the clients who deposit online; GeminiCap will also waive the bank transfer fee for the withdrawal which amount is more than 200 USD. However, the withdrawals which amount is less than 200 USD will attract a ,10 USD bank transfer fee. If the client chooses the deposit and withdraw by telegraphic transfers, the fund may take about 3~5 working days; Clients are required to calculate the withdrawal amount carefully, to avoid negative impact on the account with open positions. Clients shall be aware that margin calls may be caused by withdrawals, any losses suffered as results will be the liability of the client.

  • How long my account will be archived without trading?

    Non-funded live accounts will not be cancelled due to time; the simulated account will be deleted if there is no transaction for 360 days.

  • Will my demo account expire?

    Yes, the default life time for a demo account is 30 days.

  • How do I apply for withdrawal?

    In the case of withdrawal, you can log into Business Cente and fill in application form for withdrawal. After log in, you choose the option of "Withdrawal Management", choose "withdrawal", then fill in the information including your own account and bank account, and submit. in the current day, and the withdrawal can be received in your bank account within about one working day after the application for withdrawal is submitted.

Revisit Appointment

  • Our service time is 09:00-22:00,
    Monday to Friday (GMT+8)

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